Returns

Requesting a return

Contact info@karahiyo.com with your order number, the product and the reason for your request before sending anything back. The team will confirm eligibility and provide the correct return instructions. Alcohol products may be subject to return restrictions.

Approved return address

Karahiyo
522 Southlake Blvd
Richmond, VA 23236

Please contact us for return authorization before sending an item to this address.

Damaged or incorrect items

Please inspect your order when it arrives. If an item is damaged or incorrect, keep the packaging and contact us with your order number and clear photos so we can review the issue.

Refund decisions

We will confirm the outcome after reviewing your request. Any approved refund and its payment method will be communicated to you directly. Your statutory rights remain unaffected.

Contact
KARAHIYO® · Cocrea Investments, LLC
info@karahiyo.com